Frequently Asked Questions
Everything you need to know about transforming your living space.
What is the standard shipping timeframe for furniture?
Most in-stock items ship within 3-5 business days. Large furniture pieces requiring white-glove delivery typically arrive within 2-3 weeks depending on your location.
Do you offer a warranty on your home products?
Yes, all Three Sixty products come with a limited one-year warranty covering manufacturing defects and structural integrity under normal household use.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made or final sale items are not eligible for return.
How can I track my order?
Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking link to monitor your delivery's progress.
Are your materials sustainably sourced?
We prioritize sustainability by partnering with suppliers who use FSC-certified wood and recycled textiles to ensure our products are as kind to the planet as they are to your home.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm for larger furniture purchases.